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Psychology of Music
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The Influence of Music on Temporal Perceptions in an on-hold Waiting Situation

Nicolas Guéguen

Laboratoire GRESICO, L U. T. de Vannes, Université de Bretagne-Sud, 8 Rue Montaigne, BP 561. 56017 Vannes, FranceNicolas.Gueguen{at}iu-vannes.fr

Céline Jacob

Université de Rennes 1, Rennes, France

Several experiments have shown that on-hold telephone music affects the estimation of projected time before hang-up. However, the cognitive mechanisms of this effect have not been investigated, although a separate series of studies have shown that music affects time perception. Therefore an experiment was carried out in which subjects had to wait on the telephone, with the on-hold message accompanied or not by music. Results show that compared with the control condition without music, the presence of music leads to: (1) an underestimation of time spent and (2) an over-estimation of projected time passed to hang-up.

Psychology of Music, Vol. 30, No. 2, 210-214 (2002)
DOI: 10.1177/0305735602302007
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